Privacy Policy
Last Updated: 12-15-2024
Lange’s Painting South (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, maintain, protect, and disclose your information when you visit our website (www.langespaintingsouth.com)
(“Website”) and when you interact with us via other means, including through Application-to-Person 10-Digit Long Code (“A2P-10DLC”) text messaging campaigns.
By accessing or using our Website or signing up for our SMS marketing communications, you agree to this Privacy Policy. If you do not agree, please refrain from using our Website or participating in our SMS campaigns.
1. Information We Collect
(a) Information You Provide to Us:
Contact Information: Name, phone number, email address, and mailing address, collected when you fill out a contact form, request an estimate, sign up for SMS notifications, or subscribe to marketing communications.Project Details: Information about your painting or improvement projects that you share with
us.Feedback
and Correspondence: Information you provide when you respond to surveys, request support, or interact with us directly.
(b) Information Collected Automatically:
Usage Data: Pages viewed, links clicked, time spent on pages, and referring URLs collected via cookies and similar tracking technologies.Technical Data: IP address, browser type, operating system, and other device identifiers.
2. How We Use Your Information
We use your information for various business and commercial purposes, including:
Providing Services: To respond to inquiries, provide estimates, schedule consultations, and deliver requested services.Improving User Experience: To personalize your experience on our Website and improve our
services.Marketing
and Communications: To send you marketing emails, newsletters, and SMS communications about our products, services, promotions, and events, subject to your consent and applicable laws.Compliance with A2P-10DLC Requirements: If you opt in to receive SMS messages from us, we will use your information in compliance with A2P-10DLC regulations and industry guidelines. This includes ensuring proper consent is obtained before sending marketing texts, adhering to content standards, and providing clear opt-out
mechanisms.Legal
Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.Protecting Rights and Security: To enforce our terms and conditions, protect our operations or customers, and ensure the security of our Website and services.
3. SMS Marketing and A2P-10DLC Compliance
If you provide your mobile phone number and opt in to receive SMS communications, you acknowledge the following:
Consent: By opting in, you provide express consent to receive automated marketing text messages (such as promotions, appointment reminders, or updates) at the phone number you provided. Consent is not required as a condition of purchasing any goods or services.Message Frequency and Content: Message frequency may vary. Messages will be related to the services and promotions offered by Lange’s Painting
South.Data
Usage: We will use your phone number solely to send messages you have consented to receive and to maintain compliance with A2P-10DLC requirements.Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive or by contacting us at the information provided below. Once we receive an opt-out request, we will send one final message confirming your choice and then stop all further SMS communications.Message and Data Rates: Standard message and data rates may apply. Contact your mobile service provider for details.
All SMS messaging campaigns will be conducted in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), A2P-10DLC guidelines, and relevant carrier policies.
4. Disclosure of Your Information
We may share non-personal, aggregated information without restriction. We may share personal information:
With Service Providers: We engage third-party service providers (e.g., marketing platforms, SMS gateways, website hosting, analytics providers) that assist with business operations. These providers are contractually obligated to keep your information confidential and to use it only for the services requested by
us.Legal
Compliance and Protection: We may disclose information to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement
requirements.Business
Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no internet-based system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Choices and Rights
Access and Correction: You may contact us at [Email Address] to request access to or correct inaccuracies in your personal information.Opt-Out of Communications: To opt out of marketing emails, click the “unsubscribe” link in the email or contact us at [Email Address]. To opt out of SMS communications, reply “STOP” to any message received or contact us directly.Cookie Management: Most browsers allow you to block and delete cookies. Doing so may affect certain features on our Website.
8. Children’s Privacy
Our Website and SMS marketing campaigns are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate measures.
9. Third-Party Websites and Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of such external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Website or SMS services after changes are posted constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Lange’s Painting South
484 Plainfield Ct., Saginaw MI 48609
(989) 301-2703
Frequently Asked Questions
Answers To Frequently Asked Questions
How long will my painting project take?
The timeline depends on the project size and scope. For example, single-room projects typically take 1–2 days, while larger, multi-room or exterior projects may take longer. We always provide a timeline estimate during our initial consultation.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all projects. Just reach out to us via text, social media, or phone, and we’ll schedule a convenient time to assess your project.
Is Lange’s Painting South insured?
Yes, we’re fully insured to ensure peace of mind and protection for both our team and our clients.
What areas do you service?
For smaller projects, we like to stay around the Tri-Cities but if the project is big enough we will travel anywhere in the state of Michigan.
Do you work on both residential and commercial projects?
Yes, whether it's your home or business we can help transform your space to your exact liking. We are sure you will love what we do.
Can you paint during winter?
Yes! In the colder months, we tend to focus on interior projects. Michigan winters can be harsh, so we ensure our painting and preparation methods align with seasonal needs for the best results.
How do I prepare my home for your arrival?
We’ll provide guidance based on your project, but generally, it’s helpful to clear the space of furniture, decor, and any fragile items. Our team handles protective coverings and takes care to leave your space clean and organized.
What types of paint do you use?
We use various paint product lines from Sherwin Williams, PPG and Home Depot. These paint product lines are high-quality, eco-friendly paints that provide excellent durability and a beautiful finish. We’re happy to discuss the specific paint products for your project during the estimate.